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All Question Categories

Why Deploy R;pple?

The Technical Components

What Similar Tools Have Existed Previously?

The Security

The Future Development

The Impact of R;pple

The Data Privacy

How to Install R;pple

The Financials

The Communications

General

How Does R;pple Work?

How to Support R;pple

Our Biggest Challenges

R;pple’s Visual Appearance

The Data Privacy

How long is data from R;pple held for?

The only PII is IP address, if the extension is triggered. The majority of your users will not trigger the extension of course and for these we have no analytics or IP address collected. Our analytics activate along with the extension popup and provide us with information - some basic operating system, browser type, screen size and subsequent ‘in tool’ navigation data. After R;pple has been closed, no further data collection can occur. Our hosting data is in the UK. Our analytics data is hosted in the EU. Other processors (DNS for example, are either in the UK or EU)

IP addresses are only collected by our servers in the course of providing signposting content (e.g. to ensure we are signposting to French suicide prevention resources if the harmful search is conducted in France).

The data is held within server logs for a maximum of two weeks - 1 month.

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An employee won’t look for suicide and self-harm content on their work laptop.

Are matches recorded by the supplier, where is it stored and who has access to it?

Are search terms passed to an external service or are they passed locally?

Are there any triggers for R;pple if it is uninstalled?

Are users made aware that R;pple has been installed on their machine?

Are users more susceptible to threats and vulnerabilities if they install R;pple?

Can I book R;pple to speak at my organisation?

Can I have some more information on deploying R;pple on the network works?

Can R;pple replace professional help?

Can a business see that R;pple has been activated by a user?

Can any individual add the extension and access the service?

Can employees download R;pple onto their family computers?

Can other users access R;pple in their search history?

Can we block R;pple if someone is trying to research self-harm and suicide for research or work-related reasons?

Can we differentiate messaging between students and employees?

Can we sponsor R;pple?

Can we tailor the content and appearance of R;pple?

Charity Information

Do users need to download or agree to installing R;pple?

Do you have a communications template we can utilise?

Do you have any testimonials from clients?

Do you have instruction on how to add extension IDs via GPO?

Does R;pple have a cyber security strategy or certification?

Does R;pple have a roadmap?

Does R;pple only work on browser searches or would it trigger on other platforms (e.g. Pinterest and Instagram) ?

Does R;pple slow down a user’s machine?

Does R;pple track or monitor users?

Has R;pple been pentested?

Has R;pple undergone any testing and due diligence?

How can I install the R;pple tool onto my patients’ devices?

How can we deploy R;pple via GPO?

How can we deploy R;pple via Intune

How can we receive technical assistance in deploying R;pple?

How can you deploy R;pple on individual computers?

How can you deploy R;pple on our Wi-Fi network?

How can you deploy R;pple onto managed machines?

How do we publicise the deployment of R;pple?

How do you know there is demand for R;pple?

How does R;pple deal with false positives? E.g. If a particular search string triggers the R;pple tool when it shouldn’t?

How does R;pple monitor searches?

How has R;pple addressed concerns surrounding previous projects of this nature?

How is R;pple updated?

How long is data from R;pple held for?

How much does it cost to deploy R;pple as a browser extension?

How much does it cost to deploy R;pple on the network?

How often are updates made to the dictionary of keywords and how are these updates rolled-out?

If R;pple has been triggered in our organisation, will we be notified?

Is R;pple an app?

Is R;pple easy to install system wide?

Is R;pple supported on mobile devices such as iOS and Android browsers?

Is it possible to have R;pple packaged into a .pkg for mass deployment?

Is my child in danger if they're seeing these prompts?

I’m worried about a particular patient, how can R;pple help them?

Mission, Vision and Objectives

Sample Client Communication

Sample Press Release

Sample Social Media Posts

Sample Staff/Colleague Email

Sample Webpage Communication

Should I talk to my child if I find they are searching for harmful terms?

Target Audience and Beneficiaries

We already have wellbeing offerings

We can’t afford R;pple

We don’t want anything tracking or monitoring our staff

We’re a business, how do we go about installing R;pple?

We’re an educational institution (school, college or university) or charity, how do we go about installing R;pple?

What URL'S should I whitelist when I deploy R;pple?

What are R;pple currently working on?

What data goes where and why?

What data is held by R;pple with regards to IP addresses of users?

What data is held by R;pple with regards to the search terms the user has inputted?

What data is held by R;pple with regards to the search terms the user has inputted?

What data or metrics can R;pple provide?

What difference has R;pple made to date?

What does R;pple look like?

What does the R;pple tool write?

What information do you need if our organisation wants to tailor the content on the R;pple tool?

What is R;pple?

What is R;pple’s external IP address?

What is a browser extension?

What mechanism sits behind R;pple?

What reasoning is behind the visual appearance of R;pple?

What reporting can we get access to after deploying R;pple?

What security implications exist in deploying R;pple?

What similar projects have existed prior to R;pple?

What statistics highlight the need for R;pple?

What will funding enable R;pple to achieve?

What's the significance of the semicolon in the name R;pple?

Where can we see R;pple’s Privacy Policy?

Where is data captured by the R;pple tool stored?

Who do I need to engage to deploy R;pple?

Who is data captured by the R;pple tool shared with?

Why are Read/Write Permissions needed rather than just Read?

Why isn’t R;pple available on mobile devices?

Why should my organisation deploy R;pple?

Why was R;pple created?