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The R;pple Effect

Get updates on all things R;pple

All Question Categories
Why Deploy R;pple?
The Technical Components
What Similar Tools Have Existed Previously?
The Security
The Future Development
The Impact of R;pple
The Data Privacy
How to Install R;pple
The Financials
The Communications
General
How Does R;pple Work?
How to Support R;pple
Our Biggest Challenges
R;pple’s Visual Appearance
FAQ
The Communications

Sample Staff/Colleague Email

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Trigger warning: suicide

Dear colleagues,

I would like to draw your attention to the next steps in our commitment to be a Suicide Safer organisation and to talk more openly about mental health and suicide prevention.

Launch of new browser extension

On [date], we will be launching the Ripple (R;pple) browser extension on all of our corporate laptop and desktop machines. R;pple will ensure more help and support is provided to our staff members who may find themselves searching for harmful content online.

What is R;pple?

R;pple is a browser extension that interrupts harmful online searches relating to self-harm and suicide and instead signposts to a message of hope together with a selection of mental health support services available to access both now and in the longer term. R;pple was set up by Alice Hendy following the tragic loss of her brother, Josh, to suicide. More information on R;pple is available on the Ripple Suicide Prevention website.

Does R;pple track or monitor what what we're doing?

No data or personally identifiable information is captured by the browser extension, and R;pple is not able to determine any organisational or individual identifiable data from the metrics that are collected.

Support at home

R;pple is free for all staff to download at home to safeguard their family members. Downloading R;pple takes just 60 seconds. Instructions on how to download R;pple in your family home are found here.

Support signposting

If you have been affected by suicide, you are not alone. If you or someone you know is experiencing suicidal thoughts, talk to someone, let them know what is going on and ask for help.

Further Information

If a user searches for harmful content online, they will be:

  • Provided with guided breathing exercises.  
  • Presented with reassuring messages.
  • Given immediate access to help lines and mental health services to use now and in the longer term.

The Impact

  • Downloads - To date, R;pple has been downloaded over 1.8 million times.
  • Interceptions - R;pple has intercepted over 34,164 genuine harmful online searches.
  • Lives Saved - Although we do not collect any personally identifiable information, 29 individuals have approached us to inform us that R;pple has saved their life.
  • R;pple has won 30awards in the mental health and innovation space.

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An employee won’t look for suicide and self-harm content on their work laptop.
Are matches recorded by the supplier, where is it stored and who has access to it?
Are search terms passed to an external service or are they passed locally?
Are there any triggers for R;pple if it is uninstalled?
Are users made aware that R;pple has been installed on their machine?
Are users more susceptible to threats and vulnerabilities if they install R;pple?
Can I book R;pple to speak at my organisation?
Can I have some more information on deploying R;pple on the network works?
Can R;pple replace professional help?
Can a business see that R;pple has been activated by a user?
Can any individual add the extension and access the service?
Can employees download R;pple onto their family computers?
Can other users access R;pple in their search history?
Can we block R;pple if someone is trying to research self-harm and suicide for research or work-related reasons?
Can we differentiate messaging between students and employees?
Can we sponsor R;pple?
Can we tailor the content and appearance of R;pple?
Charity Information
Deployment
Do users need to download or agree to installing R;pple?
Do you have a communications template we can utilise?
Do you have any testimonials from clients?
Do you have instruction on how to add extension IDs via GPO?
Does R;pple have a cyber security strategy or certification?
Does R;pple have a roadmap?
Does R;pple only work on browser searches or would it trigger on other platforms (e.g. Pinterest and Instagram) ?
Does R;pple slow down a user’s machine?
Does R;pple track or monitor users?
Has R;pple been pentested?
Has R;pple undergone any testing and due diligence?
How can I install the R;pple tool onto my patients’ devices?
How can we deploy R;pple via GPO?
How can we deploy R;pple via Intune
How can we receive technical assistance in deploying R;pple?
How can you deploy R;pple on individual computers?
How can you deploy R;pple on the network?
How can you deploy R;pple onto managed machines?
How do we publicise the deployment of R;pple?
How do you know there is demand for R;pple?
How does R;pple deal with false positives? E.g. If a particular search string triggers the R;pple tool when it shouldn’t?
How does R;pple monitor searches?
How has R;pple addressed concerns surrounding previous projects of this nature?
How is R;pple updated?
How long is data from R;pple held for?
How much does it cost to deploy R;pple as a browser extension?
How much does it cost to deploy R;pple on the network?
How often are updates made to the dictionary of keywords and how are these updates rolled-out?
If R;pple has been triggered in our organisation, will we be notified?
Is R;pple an app?
Is R;pple easy to install system wide?
Is R;pple supported on mobile devices such as iOS and Android browsers?
Is it possible to have R;pple packaged into a .pkg for mass deployment?
Is my child in danger if they're seeing these prompts?
I’m worried about a particular patient, how can R;pple help them?
Mission, Vision and Objectives
Sample Client Communication
Sample Press Release
Sample Social Media Posts
Sample Staff/Colleague Email
Sample Webpage Communication
Shop
Should I talk to my child if I find they are searching for harmful terms?
Should next of kin or line managers be involved in the process if R;pple is activated?
Social Media
Sponsorship
Target Audience and Beneficiaries
We already have wellbeing offerings
We can’t afford R;pple
We don’t want anything tracking or monitoring our staff
We’re a business, how do we go about installing R;pple?
We’re an educational institution (school, college or university) or charity, how do we go about installing R;pple?
What URL'S should I whitelist when I deploy R;pple?
What are R;pple currently working on?
What data goes where and why?
What data is held by R;pple with regards to IP addresses of users?
What data is held by R;pple with regards to the search terms the user has inputted?
What data is held by R;pple with regards to the search terms the user has inputted?
What data or metrics can R;pple provide?
What difference has R;pple made to date?
What does R;pple look like?
What does the R;pple tool write?
What information do you need if our organisation wants to tailor the content on the R;pple tool?
What is R;pple?
What is R;pple’s external IP address?
What is a browser extension?
What mechanism sits behind R;pple?
What reasoning is behind the visual appearance of R;pple?
What reporting can we get access to after deploying R;pple?
What security implications exist in deploying R;pple?
What similar projects have existed prior to R;pple?
What statistics highlight the need for R;pple?
What will funding enable R;pple to achieve?
What's the significance of the semicolon in the name R;pple?
Where can we see R;pple’s Privacy Policy?
Where is data captured by the R;pple tool stored?
Who do I need to engage to deploy R;pple?
Who is data captured by the R;pple tool shared with?
Why are Read/Write Permissions needed rather than just Read?
Why isn’t R;pple available on mobile devices?
Why should my organisation deploy R;pple?