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The R;pple Effect

Get updates on all things R;pple

All Question Categories
Why Deploy Ripple?
The Technical Components
What Similar Tools Have Existed Previously?
The Security
The Future Development
The Impact of Ripple
The Data Privacy
How to Install Ripple
The Financials
The Communications
General
How Does Ripple Work?
How to Support Ripple
Our Biggest Challenges
Ripple’s Visual Appearance
FAQ
The Communications

Sample Staff/Colleague Email

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Trigger warning: suicide

Dear colleagues,

I would like to draw your attention to the next steps in our commitment to be a Suicide Safer organisation and to talk more openly about mental health and suicide prevention.

Launch of new browser extension

On [date], we will be launching the Ripple (Ripple) browser extension on all of our corporate laptop and desktop machines. Ripple will ensure more help and support is provided to our staff members who may find themselves searching for harmful content online.

What is Ripple?

Ripple is a browser extension that interrupts harmful online searches relating to self-harm and suicide and instead signposts to a message of hope together with a selection of mental health support services available to access both now and in the longer term. Ripple was set up by Alice Hendy following the tragic loss of her brother, Josh, to suicide. More information on the Ripple tool is available on the Ripple Suicide Prevention website.

Does Ripple track or monitor what what we're doing?

No data or personally identifiable information is captured by the browser extension, and Ripple is not able to determine any organisational or individual identifiable data from the metrics that are collected.

Support at home

Ripple is free for all staff to download at home to safeguard their family members. Downloading Ripple takes just 60 seconds. Instructions on how to download Ripple in your family home are found here.

Support signposting

If you have been affected by suicide, you are not alone. If you or someone you know is experiencing suicidal thoughts, talk to someone, let them know what is going on and ask for help.

Further Information

If a user searches for harmful content online, they will be:

  • Provided with guided breathing exercises.  
  • Presented with reassuring messages.
  • Given immediate access to help lines and mental health services to use now and in the longer term.

The Impact

  • Downloads - To date, Ripple has been downloaded close to 2 million times.
  • Interceptions - Ripple has intercepted over 70,000 genuine harmful online searches.
  • Lives Saved - Although we do not collect any personally identifiable information, 31 individuals have approached us to inform us that Ripple has saved their life.
  • Ripple has won 34 awards in the mental health and innovation space.

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Are matches recorded by the supplier, where is it stored and who has access to it?
Are search terms passed to an external service or are they passed locally?
Are there any triggers for Ripple if it is uninstalled?
Are users made aware that Ripple has been installed on their machine?
Are users more susceptible to threats and vulnerabilities if they install Ripple?
Can I book Ripple to speak at my organisation?
Can I have some more information on deploying Ripple on the network works?
Can Ripple replace professional help?
Can a business see that Ripple has been activated by a user?
Can any individual add the extension and access the service?
Can employees download Ripple onto their family computers?
Can other users access Ripple in their search history?
Can we block Ripple if someone is trying to research self-harm and suicide for research or work-related reasons?
Can we differentiate messaging between students and employees?
Can we sponsor Ripple?
Can we tailor the content and appearance of Ripple?
Charity Information
Deployment
Do users need to download or agree to installing Ripple?
Do you have a communications template we can utilise?
Do you have any testimonials from clients?
Do you have instruction on how to add extension IDs via GPO?
Does Ripple have a cyber security strategy or certification?
Does Ripple have a roadmap?
Does Ripple only work on browser searches or would it trigger on other platforms (e.g. Pinterest and Instagram) ?
Does Ripple slow down a user’s machine?
Does Ripple track or monitor users?
Donations, Fundraising, and Sponsorship
Has Ripple been pentested?
Has Ripple undergone any testing and due diligence?
How can I install the Ripple tool onto my patients’ devices?
How can we deploy Ripple via GPO?
How can we deploy Ripple via Intune
How can we receive technical assistance in deploying Ripple?
How can you deploy Ripple on individual computers?
How can you deploy Ripple on our Wi-Fi network?
How can you deploy Ripple onto managed machines?
How do we publicise the deployment of Ripple?
How do you know there is demand for Ripple?
How does Ripple deal with false positives? E.g. If a particular search string triggers the Ripple tool when it shouldn’t?
How does Ripple monitor searches?
How has Ripple addressed concerns surrounding previous projects of this nature?
How is Ripple updated?
How long is data from Ripple held for?
How much does it cost to deploy Ripple as a browser extension?
How much does it cost to deploy Ripple on the network?
How often are updates made to the dictionary of keywords and how are these updates rolled-out?
If Ripple has been triggered in our organisation, will we be notified?
Is Ripple an app?
Is Ripple easy to install system wide?
Is Ripple supported on mobile devices such as iOS and Android browsers?
Is it possible to have Ripple packaged into a .pkg for mass deployment?
Is my child in danger if they're seeing these prompts?
I’m worried about a particular patient, how can Ripple help them?
Mission, Vision and Objectives
Sample Client Communication
Sample Press Release
Sample Social Media Posts
Sample Staff/Colleague Email
Sample Webpage Communication
Shop
Should I talk to my child if I find they are searching for harmful terms?
Social Media
Surely employees won’t look for harmful content on their work laptop?
Target Audience and Beneficiaries
We already have wellbeing offerings
We can’t afford Ripple
We don’t want anything tracking or monitoring our staff
We’re a business, how do we go about installing Ripple?
We’re an educational institution (school, college or university) or charity, how do we go about installing Ripple?
What URL'S should I whitelist when I deploy Ripple?
What are Ripple currently working on?
What data goes where and why?
What data is held by Ripple with regards to IP addresses of users?
What data is held by Ripple with regards to the search terms the user has inputted?
What data is held by Ripple with regards to the search terms the user has inputted?
What data or metrics can Ripple provide?
What difference has Ripple made to date?
What does Ripple look like?
What does the Ripple tool write?
What is Ripple?
What is Ripple’s external IP address?
What is a browser extension?
What mechanism sits behind Ripple?
What reasoning is behind the visual appearance of Ripple?
What reporting can we get access to after deploying Ripple?
What security implications exist in deploying Ripple?
What similar projects have existed prior to Ripple?
What statistics highlight the need for Ripple?
What types of harmful online searches will activate Ripple?
What will funding enable Ripple to achieve?
What's the significance of the semicolon in the name Ripple?
Where can we see Ripple’s Privacy Policy?
Where is data captured by the Ripple tool stored?
Who do I need to engage to deploy Ripple?
Who is data captured by the Ripple tool shared with?
Why are Read/Write Permissions needed rather than just Read?
Why isn’t Ripple available on mobile devices?
Why should my organisation deploy Ripple?
Why was Ripple created?